Protecting You & Your Home

Emergency Management

Highland Village Fire-Rescue assists the Highland Village Police Department with the task of coordinating the City's emergency management efforts. This includes:
  • Conducting disaster exercise drills
  • Conducting outdoor warning siren tests
  • Maintaining and operating the City Emergency Operations Center
  • Maintaining and updating the City emergency management plan
  • Training all City field personnel

Tips for Protecting You & Your Family

CivicPlus Notification Service

Highland Village will be implementing a new notification service in the near future.  This service will send residents and businesses important information about our community.  This will include severe weather alerts, road closures, utility problems, or even notification of community wide events. We will be able to reach you by phone (text or voice) or e-mail within minutes. Participation is 100% free and completely voluntary. 

Severe Weather

  • Remain indoors during severe weather.
  • Stay tuned to local television stations for up-to-date information.
  • If you are outdoors, listen for the City's outdoor warning sirens.


  • If you see a tornado or hear that one is approaching, seek shelter immediately.
  • If you are indoors:
    • Go to a room at the center of the building/house.
    • Stay away from windows (breaking glass can cut you).
    • Do not open the windows to your building / house. It is a myth that tornadoes increase the pressure inside your house. A tornado usually destroys a building / house by tearing off the roof when the wind catches the lip of the roof.
    • If you have time, cover yourself with cushions, pillows or a mattress
  • If you are outside:
    • Try to get indoors as quickly as possible.
    • If you cannot get indoors, find a flat area, away from trees and poles, lie flat on the ground and cover your head.
    • Do not lay in a ditch because fast, rising water could trap you.

More Information

For more tips about preparing for emergencies, visit the following websites: